News & updates
From the JUA desk
Product updates, release notes, and ideas for getting more from your website conversations—whether you are just exploring or already live with JUA Agent.
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See how teams use JUA Agent to greet visitors, answer questions, and turn chats into qualified leads—without losing your brand voice.
Talk to usRecent Updates
- Daily briefs: a clearer way to start the day with live data May 23
- Concierge mode: faster handoff, clearer context May 05
- Widget customization: colors, tone, and placement Apr 30
- Playbooks for qualifying high-intent visitors Apr 23
- Privacy and data handling: what changed this quarter Apr 17
- From the product desk: what we are building next Apr 09
Daily briefs: a clearer way to start the day with live data
Daily briefs turn live conversations and account signals into a short, decision-ready update so teams can focus on what changed and what needs action.
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Concierge mode: faster handoff, clearer context
We shipped improvements that make human takeover smoother and preserve full visitor context so your team never starts cold.
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Widget customization: colors, tone, and placement
A quick tour of the settings teams use most to match JUA Agent to their brand without touching code.
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Playbooks for qualifying high-intent visitors
How structured prompts and scoring help sales teams focus on conversations that are most likely to convert.
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Privacy and data handling: what changed this quarter
An overview of retention controls, export options, and how conversation data stays within your policies.
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From the product desk: what we are building next
Early looks at analytics for chat outcomes, richer CRM hooks, and better multilingual defaults.
Read articleRecent Updates
- Daily briefs: a clearer way to start the day with live data May 23
- Concierge mode: faster handoff, clearer context May 05
- Widget customization: colors, tone, and placement Apr 30
- Playbooks for qualifying high-intent visitors Apr 23
- Privacy and data handling: what changed this quarter Apr 17
- From the product desk: what we are building next Apr 09