JUA AGENT

JUAAGENT.COM

Customers get answers. Your team gets the day back.

Jua is the always-on agent on your website and WhatsApp. It speaks in your voice, captures every lead, and hands the hard conversations to your people — from the desk or the Android app.

Omnichannel 24/7 support One inbox
Your brand

Custom AI Persona & Branding

Visitors meet an agent that sounds and looks like your company, so more conversations stay on-brand and more people keep talking.

  • Set the name, welcome, personality, and mood customers actually hear.
  • Match widget colors, your logo, and the corner the chat sits in.
  • Keep the widget on your own websites, so the brand stays where you put it.
Omnichannel

Omnichannel Inbox

Website chat and WhatsApp land in one place, so your team answers faster and no lead sits in a separate app.

  • Every website chat and WhatsApp message arrives in the same inbox.
  • Ask for a name, an email, or other details before the chat begins.
  • Move a conversation from the agent to a person and back again.
  • Staff reply from the website or the Android app.
  • Connect WhatsApp with a scan. One number belongs to one organization.
  • Disconnect the number from the dashboard when it should stop.
One-click publish

Social Engagement

Keep the company page active without a separate publishing tool, so your audience hears from you on a regular cadence.

  • Write a post and publish it to the company Facebook page.
  • Share text, an image, or a video in the same flow.
Close faster

Lead Capture & CRM

Chats become follow-ups you can assign, track, and report on, so warm leads do not cool off in an inbox.

  • Task Center, contacts, and client channels live in one Leads Center.
  • Turn a chat into a ticket and see what still needs attention.
  • Review analytics for chats and customers.
  • Download a monthly PDF report, with an activity log of account changes.
Your data

Unified Knowledge Engine

Answers come from how your business actually works, so customers get specific help and your staff stop repeating the same facts.

  • Instant Knowledge Integration trains the agent on your website and pages.
  • Enterprise Data Sync lets answers draw on your own records.
On the go

Mobile Powerhouse

Run the operation from Android with the same steps and the same words as the website, so nothing waits until someone is back at a desk.

  • Handle chats, tickets, analytics, and client channels on the phone.
  • Adjust agent settings and team tools without opening a laptop.

Teams

Share the work without sharing the keys

Invite the people who answer customers, keep each organization separate, and lock the account down.

Team & organizations

  • Invite team members so more than one person can cover customers.
  • Switch account when one person belongs to more than one organization.
  • Keep a company profile so the organization stays recognizable.

Account security

  • Bank-Grade Security adds a second step at sign-in.
  • Company email settings control the messages Jua sends on your behalf.

Put an agent on your site this week.

Start answering customers around the clock, or book a demo and see the inbox with your own brand on it.